Are there still landlines?

For surprise, though, the landline refuses to die. According to a recent U.S. government survey, about 50% of households still own classic phones.
Why? The reason is simply. You can rely on a landline even when the power is cut, or during an emergency like a hurricane or heavy rain that causes cell blackouts. You won’t believe this! They provide better  sound than smartphones.

SMS to Landline number? Is that possible? 


Of course, it is! SMS texting has gone through many different periods in its evolution and is becoming the most popular form of communication. Today, companies, people and even machines can send text messages from a mixture of different sources, even an existing business landline or toll-free number. There are an estimated 7 trillion text messages sent every year and that number will only continue to increase. Relating to this, companies are first to use this kind of texting.
 Your landline number is where a text message is delivered, not the landline itself.That means:if you text-enable your existing landline phone number, you will still be able to receive texts and calls at the same time.

When companies use messaging, conversations can run from a phone call, into a text message and back into a call, indefectible. Since consumers are used to feel comfortable, they expect that they will be able to get hold of someone instantly and through different channels.
 When companies use messaging, conversations can run from a phone call, into a text message and back into a call, indefectible. Since consumers are used to feel comfortable, they expect that they will be able to get hold of someone instantly and through different channels.

Text to Landline Works for Any Business or Organization

Who can benefit from landline texting? The answer is: everyone! Everyone can benefit from adding the capacity to send SMS from landline phone numbers already established by a business or organization. Provide your customers or members the choice of contacting you via phone call or text message.






Below are a few ways various businesses and organizations can benefit from Opentact’s text message delivery with your landline:

Employee Alerts: Connect your landline number to Opentact and enable text messaging to configure an employee alert system – allow employees to communicate with managers and other employees via text message in addition to classic phone calls.

Customer Feedback: Use a text-enabled landline number to rise the amount of customer feedback you receive and improve your company’s overall customer expectations.

Appointment Reminders: Send out appointment reminders from your office landline number as both a text message and a phone call to make sure your message is received.

School Cancellations: School officials and teachers can quickly send out a bulk text message to all parents and students from their school’s landline phone number using Opentact and our landline text message service.



Get SMS Option for Customer Support


Business phone text messages are changing the way in which customer support is handled.

Getting the ability to send and receive text messages from business landline numbers boost the amount of customer support your company can offer. Traditional or classic phone calls can be extremely time-consuming, depending on the length of each phone call.
 
SMS to landline for customer support will not only permit your employees more time to focus on the growth of your company but it will also allow them to take care of more customers, taking care your company stays in good conditions.



Time to upgrade your landline number with SMS?


Yes! It’s the right time! 


Many of the most successful businesses have already made the right jump. And with no changes to your existing phone number or voice service, enabling your business landline is simple and easy to do. In fact, it only takes a few minutes to enroll and start texting today. 





3 Signals that You Need to Upgrade Your Landline Phone Number

1. Coping to Answer the Phone and Return Calls?

When you text-enable a business landline, customers come to you. A text-to-landline service is perfect  for most business types, including retail, faith-based, food and hospitality, fitness, nonprofits, real estate, and many others. By investing in business texting, you're making it faster and easier for customers to connect with your business. Now, instead of fighting of a boundless  game of phone tag, important marketing messages are delivered right to your customers' inboxes.


2. Your Clients are unhappy With Your Customer Service
A promising number of businesses are looking for new opportunities to deliver better  customer service. If your current customer data is complaining about your business's customer service, now is the right time to upgrade your landline.
In a matter of seconds, customers can send simple requests about hours, location, products, and personal appointments to your business via text. Moreover, investing in a text-to-landline service means that your customer service team can manage, reference, and respond to customer messages in a good way.


3. Losing many  Leads After the Initial Contact
 
Are your follow-up messages falling on deaf ears? If you're not making it easier for your customers to respond to your follow-up calls via a text-enabled landline, you're losing  money everywhere. The point id , playing phone tag results in dead leads. Improve your ability to close sales by text-enabling your current landline.
  
Futhermore, texting doesn't end when your customers make their first purchase. When you invest in a text-to-landline service, you can build on that one-to-one B2C customer relationship by sending personalized product information and upcoming sales reminders that you know that customer will like for sure!




We are ready to upgrade? Yes!



Upgrading your business landline is the right choice to do. And with zero disruption to your existing voice service and current number, making the switch is easier than ever. The benefits of a text-enabled landline are virtually limitless, and the data speaks for itself:


95% of consumers say they would prefer businesses to text them, rather than call.

88% of consumers want to start off conversations with businesses via text message.

79% of consumers have a positive perception of a company that offers texting.


iChitChat is the best company in the telecom market which can give you the most featured text-to-landline service.

With a text-to-landline service, customers can reach your business at their comfort zone , not just during open business hours or when a customer service associate is available to take their call. More than 200 million messages are sent daily to non-mobile users. If you haven't already invested in text-to-landline for your business, you might be missing out on a valuable opportunity to connect with high-value prospects and customers. From customer service requests to sales requests, your customers are texting you right now, and you're missing their important messages.